3100 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This document clearly outlines the types of information we collect, how it is used, how we store and protect it, and the rights you hold as a 3100 platform user.
Information We Collect
When you register or use the 3100 platform, we collect various types of information to enable us to provide you with a secure, efficient, and personalised service. Each data category is collected for a specific reason and limited to what is genuinely necessary to operate the service. We do not collect data beyond what is required for platform operations. The categories of information we collect are as follows:
- Account Information: Full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required for identity verification and account management.
- Payment Information: Deposit and withdrawal transaction details in Malaysian Ringgit (RM), including the payment methods used such as local online banking or recognised digital wallets. We do not store full card numbers — this sensitive information is handled by verified payment processors.
- Device & Browser Information: IP address, device type, operating system, browser type, screen resolution, and other technical data collected automatically when you access the platform. This data helps us detect technical issues and improve platform performance.
- Usage Data: Records of in-platform activity including games played, bets placed, session duration, and pages visited.
- Cookies & Tracking Technologies: We use session cookies and persistent cookies to maintain your login, remember your preferences, and understand overall platform usage patterns.
How Your Information Is Used
All information collected by 3100 is used solely for legitimate purposes directly related to the provision of platform services. We adhere to the principle of data minimisation, processing only what is necessary for the stated purpose. No data is shared with or sold to advertisers or data brokers without your knowledge and consent. The primary purposes for which your data is used are as follows:
- Identity verification & account security: Ensuring that only legitimate account holders can access our services, and detecting any suspicious activity.
- Transaction processing: Processing deposits and fund withdrawals in MYR accurately and securely, including verification of compliance with applicable financial procedures.
- Platform improvements: Analysing aggregated usage patterns to improve performance, refine the interface, and identify areas requiring technical enhancement.
- Service communications: Sending you account-related notifications, transaction alerts, and important updates regarding platform policies or services.
- Legal compliance: Fulfilling our legal and regulatory compliance obligations, including identity verification requirements and financial transaction record-keeping.
3100 does not use your data for third-party marketing without your consent, and we do not sell your personal information to any external party.
Cookies & Activity Tracking
The 3100 platform uses cookies — small text files stored on your device — to enhance your overall experience. Cookies allow the platform to remember your preferences, maintain your login session, and collect usage data that helps us understand how users interact with the platform. The use of cookies is a standard part of how any modern online platform operates and is not used for surveillance or excessive data collection.
There are two main types of cookies we use:
- Session Cookies: Temporary cookies that are automatically deleted when you close your browser. They are used to maintain your login session while you browse the platform and to ensure transaction security within a single session.
- Persistent Cookies: Cookies stored on your device for a set period of time. Used to remember your language preferences, display settings, and other information that makes future visits more convenient.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged in. We do not use third-party cookies for targeted advertising directed at our users.
Data Storage, Security & Sharing
Storage & Security
Your personal data is stored on servers protected by multiple layers of security, including SSL encryption, strict access controls, and round-the-clock continuous monitoring. 3100 enforces rigorous information security procedures to safeguard your data against unauthorised access, disclosure, alteration, or accidental destruction. Our systems are updated regularly to ensure the latest protection against the ever-evolving landscape of cybersecurity threats.
The information you provide is retained for as long as necessary to fulfil the purpose for which it was collected, or in accordance with applicable legal requirements. Once data is no longer needed, it will be deleted or anonymised following appropriate and secure procedures.
Third-Party Sharing
3100 does not sell or rent your personal data to any third party for commercial purposes. However, we may share necessary information with certain parties under limited circumstances:
- Recognised payment processors for handling MYR deposit and withdrawal transactions securely and efficiently.
- Technical service providers who assist us in operating the platform, bound by strict legally enforceable confidentiality agreements.
- Relevant authorities where required by law, court order, or legitimate official investigation.
Any data sharing is carried out only to the extent necessary and with appropriate safeguards in place to ensure the security of your information at all times.
User Rights & How to Contact Us
Your Rights as a User
As a 3100 platform user, you have full rights over your personal data, and we are committed to respecting those rights. We ensure that every request relating to personal data is handled promptly and transparently. Your rights are as follows:
- Right of Access: You may request a copy of the personal information we hold about you at any time through our official support channels.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction. You may also update your profile information directly through the account settings in the platform.
- Right to Erasure: You may request the deletion of your personal data, subject to legal and operational obligations that require us to retain certain records for a minimum prescribed period.
- Right to Object: You may object to the processing of your data for specific purposes, including opting out of promotional communications at any time.
Privacy Policy Amendments
3100 reserves the right to update this Privacy Policy from time to time to reflect changes in data handling practices or new legal requirements. Users will be notified of any material changes via an in-platform notice or through their registered email. We encourage you to review this page periodically to stay informed about how 3100 handles your data.
Contact Us
For any enquiries regarding this Privacy Policy, data access or deletion requests, or any concerns about how we handle your information, please reach out to the 3100 support team by email at [email protected]. You may also visit the FAQ for further guidance on your account and privacy. Our team is available to assist you at any time.
This Privacy Policy takes effect from the date of your account registration and is subject to changes as outlined above.
Have More Questions About Privacy?
Check our FAQ section for quick answers, or register an account to start enjoying the 3100 platform with confidence.